By Jefferson

Delivery is completely free within the United Kingdom on all orders. No minimum purchase required.

We ship anywhere in the United Kingdom with free delivery on all orders. Processing takes 2 to 3 business days, delivery takes 4 to 9 business days. All in, expect your order within 6 to 12 business days from the moment you place it.

You'll receive a tracking email as soon as it ships, and any customs fees or import taxes will be shown at checkout before you complete your purchase.

Absolutely. The second your order ships, you'll get an email with your tracking number so you can follow it all the way to your door. If you don't see that email within 2-3 business days, check your spam folder or email us atsupport@byjefferson.comand we'll look it up for you.

Size up. Our items are designed with a bit of room to move, and if you're stuck between two sizes, the larger one almost always feels better. Still not sure? Email us atsupport@byjefferson.comwith what you normally wear and we'll help you nail it.

We accept all major credit and debit cards including Visa, Mastercard, American Express, Discover, JCB, Maestro, and Union Pay. Your payment is processed securely before we confirm and prepare your order for shipment.

Yes. All transactions are encrypted and processed through Shopify's secure payment system, which meets industry-standard PCI DSS compliance. We never store your payment information, and we don't sell or share your data with third parties beyond what's necessary to fulfil your order. Your information is safe with us.

30 days, no stress. If your order isn't right for any reason, send it back unworn with the original packaging and we'll sort it. Simple as that.